Legal Information

Privacy Policy

This page explains how we handle personal data across the digital-card-twin website, collector experiences, and partner tooling.

Last updated: 25 April 2026

What we collect

We collect only the data needed to operate the website, secure accounts, answer requests, and support partner integrations.

  • Contact details you submit, such as your email address.
  • Authentication and session data required to access collector or partner areas.
  • Technical logs used for security, abuse prevention, and service reliability.
  • Certificate lookup inputs and workflow events needed to provide requested verification results.

How we use data

We use personal data to provide the service, secure access, respond to requests, improve operations, and comply with legal obligations.

  • Operate collector and partner workflows.
  • Maintain security, fraud prevention, and auditability.
  • Reply to support, business, and integration requests.
  • Measure service health and investigate incidents.

Public records and private account data

Some certificate and ownership events are intentionally made publicly verifiable by the product. These public records are distinct from private website account data and support records.

We do not treat public certificate state the same way we treat personal support or account information.

Sharing and processors

We may rely on infrastructure, hosting, authentication, storage, and communications providers to operate the service. We do not sell personal data.

We share data only when necessary to deliver the service, protect the platform, or comply with applicable law.

Retention and security

We retain data only for as long as needed for product operations, security, support, contractual commitments, or legal compliance.

We use reasonable technical and organizational measures to protect systems and access, but no online service can guarantee absolute security.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data.

To exercise these rights, contact us at the address listed below.

Privacy contact

engineering@digital-card-twin.com